Receptionist position available

Female receptionist working the computer.

Role Title: Receptionist

Reports to: Practice Manager

Hours: 40 per week

Salary: Dependent on Experience

Role

The purpose of this role is to manage our reception desk, to act as the ‘face’ of the company and ensure visitors receive a very friendly and professional welcome. You will also coordinate all front desk activities, including calls, meeting reservations and fielding client queries.

Principal Duties & Responsibilities:

The Receptionist will ensure the front of the office is tidy and has all necessary supplies to deliver a good day every day. The also implies some degree of training, supervising and supporting other team members in admin staff in their duties.

An overview of key areas of responsibilities:

Reception

– Be first point of contact for the office by answering the phones and attending to visitors.

– Sort, log and distribute incoming post and to mail and process outgoing post as required including organising special deliveries and packages.

– Manage and maintain the photocopiers/printers.

– Review stationary needs and keep essentials stocked.

– Maintain kitchen supplies for clients and staff.

– Book accommodation and make travel arrangements for the Partners, as and when required.

– Assist with specific projects and initiatives as determined by the Partners, Practice Manager or any other senior person within the company.

– Handling specific client requests, troubleshoot emergencies, monitor office supplies and ensure proper mail distribution.

Other general duties to cover for the admin team:

Direct Reports

None

Person Specification

Experience

– Front of the house oriented person desirous of expanding the role with time.

– Demonstrable previous use of planning and co-ordination skills.

– Previous office administration experience, including electronic and paper filing systems.

– Flexible approach and ability to work as part of a team.

– Excellent computer skills – Word, excel, email, messaging, internet usage (to intermediate level)

Skills

– Ability to communicate effectively and liaise with internal and external contacts at all levels.

– Good standard of written English – accurate spelling and grammar.

– Ability to plan time effectively and prioritise workload without supervision.

– Excellent telephone skills, ability to handle and resolve complaints sensitively and professionally.

– Attention to detail conscious and methodical/ systematic approach.

– Ability to analyse issues and evaluate alternative courses of action.

Behaviours

– Presents a professional image.

– Confident, assured manner.

– Ability to develop good working relationships with colleagues.

– Demonstrates a ‘customer focused’ approach.

– Commitment to continuous improvement and development.

– ‘Can-do’ mentality, ability to find ways round issues/challenges.

To apply, please send your CV to: [email protected] or to office address at 84 Albion Street, Leeds. LS1 6AD.

Posted on 25th January 2019 in News, Vacancies

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